Terms & Conditions

TERMS OF SERVICE AND USER AGREEMENT

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2008. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.craftribute.com website.

This website is operated by Craftribute.com. Throughout the site, the terms “we”, “us” and “our” refer to Craftribute.com. Craftribute.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any alternations and/or new feature or tools which are added to the current this website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

DEFINITIONS

  1. Billing Payment shall mean and include any transaction wherein the money for the items purchased and the same is paid through the (i)https://craftribute.com/payment which is authorised Payment Gateway Facility or (ii) the buyer (if permitted by specific vendor/seller) has opted to deposit the Transaction money in his bank account and/or deposit transaction money by way of cash, cheque, demand draft or any other mode of payment into Craftribute's bank account and such payment towards the Transaction is credited to the bank account of the Craftribute within [3] days from the date of booking / purchase of any item listed on https://Craftribute.com
  1. Delivery towards payment shall mean a Transaction where the Purchaser shall only make payment through NEFT/RTGS/UPI and/or any other online transactions and Cash on Delivery. The Craftribute Art & Decor in its sole discretion and without notice, reserves the right to add or withdraw the cities in which such option may be available. Cash on Delivery facility shall not be available for delivery of products outside India.
  1. Delivery / Delivered shall mean physical distribution of the items to the customer (for which a Transaction Price has been paid by the Customer by online Payment towards the necessary Bills or the consumer has opted for Cash on Delivery, or such other mode of payment approved by the Craftribute) by the supplier through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on https://Craftribute.com.
  1. In Transit/ Dispatched all mean that the goods/products (for which a Price has been paid by the consumer towards the appropriate Billing or the consumer has opted for Payment on Delivery, or such other mode of payment approved by the Craftribute.com) have been dispatched by the supplier through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on https://Craftribute.com.
  1. Information implies any private and/or confidential and/or personally identifiable information or other information provided to the https://Craftribute.com or other Users of https://Craftribute.com at the time of registration, buying or listing process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and banking / financial information.
  1. Transaction means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed by the Seller on https://Craftribute.com.
  1. Valid Card means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any.
  1. Authorised Payment Gateway facility means the automated electronic payment or collection and remittance facility provided by the com to Consumers and Suppliers to facilitate purchase and sale of items as well as making payments there for on https://Craftribute.com directly through banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment. [Currently, PayUbiz, CCAvenue authorised Payment Gateway Facility support online bank transfers from the banks that are available while selecting the Prepay mode as the payment method. The Craftribute may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on https://Craftribute.com.]

  2. Issuing Bank in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Currently, PayUBiz, CCAvenue authorised Payment Gateway Facility support online bank transfers from the banks that are available while selecting prepay as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on https://Craftribute.com.]

  3. Dispatch Details means the true, accurate and valid data, information, details or documents as specified by the Company from time to time, which the seller/ Logistics Partner is obligated to provide to the Company as proof that the item has been Dispatched and/or Delivered, as the case maybe.

ARTICLE 1 - ONLINE THIS WEBSITE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in Indian including your state or province of residence, and/or that you are the age of majority in your country and/or state or province of residence and you have given us your full consent to allow any of your minor dependents to use this site.

You shall not use our products for any illegal or unauthorized purpose nor shall you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Further, you shall must not transmit any worms or viruses or any code of a destructive nature knowingly and/or unknowingly, intentionally and/or unintentionally. Under the Information Technology Act, 2008 from time to time amended, sending viruses or any code of destructive nature is a punishable offence which you please note.  A breach or violation of any of the Terms shall result in an immediate termination of your Services.

Article 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time without any notice and/or intimation of whatsoever nature. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You further agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

Article 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We shall not and/or are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site shall be at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to alter the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Article 4 – ALTERATION TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, which you please note. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable and/or responsible to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Article 5 - PRODUCTS

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at this website. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-to-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without any notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Article 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us through our website. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy at https://craftribute.com/Return-Policy.html.

Article 7 - OPTIONAL SOFTWARE

We may provide you with access to third-party software over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such software/applications ‘as is’ and ‘as available’ without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party software/applications.

Any use by you of optional software/applications offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which software/applications are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Article 8 - THIRD-PARTY LINKS

Certain content, products available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

 

Article 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments shall not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments shall not contain lascivious, libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Article 10 - PERSONAL INFORMATION

Your submission of personal information through this website is governed by our Privacy Policy. To view our Privacy Policy please visit https://craftribute.com/privacy.html

Article 11 - ERRORS, INACCURACIES AND OMISSIONS

Sporadically there may be information on our site or in the Service that contains typographical errors, inexactitudes or errors or omissions with regards to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information and/or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law or by court order. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Article 12 - PROHIBITED USAGE

You, further agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information or list any information or item that:  belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items; violates any law for the time being in force; deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person or use an anonymous proxy; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information; threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;  shall not be false, inaccurate or misleading; shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;  may give rise to liability on part of the Website or the Company or cause any hindrance (in whole or in part) with respect to the services of ISPs or other suppliers of the Website or the Company; and link directly or indirectly to or include descriptions of items that are

  • prohibited under these presents or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under or are at the same time listed for sale on a https://craftribute.com. You shall not promote any website or webpage or link on https://craftribute.com.

Article 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Further, we do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the products and/or services for indefinite periods of time or cancel the products and/or service at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the product and/or service is at your sole risk. The service and all products and/or services delivered to you through the service are (except as expressly stated by us) provided 'as is' ‘where is’ and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Craftribute.com, our directors, partners, designated partners, proprietors, trustees, permitted assigns, authorised persons, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using this website, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via our website, even if advised of their possibility. Because some nations, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law applicable in India.

This Website, every one of the materials and items (including but not limited to software) and services, included on or generally made accessible to the user of this website through this website are given on ‘as is to be’ and ‘as available’ basis with no portrayal or guarantees, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Craftribute Art & Decor does not warrant that:

  • This Website will be continually accessible, or accessible at all; or
  • The data, products and information on this Website is complete, true, accurate or non-misleading, genuine, precise or non-misdirecting.

Craftribute Art and Decor should not be obligated to anyone at all or in connection for the Contents of, or utilization of, or generally regarding, the Website. Craftribute Art and Decor does not warrant that this website; information, products, designs, data, content, materials, items (including software) or services included on or otherwise made available through the Website; their servers; or electronic communication sent from Craftribute Art & Decor are free of infections, viruses, trojan, malwares, or any other unsafe components.

Nothing on Website constitutes, or is intended to constitute, guidance of any sort. Every one of the Products sold on Website are administered by various state laws and if Craftribute Art and Decor can't deliver such Products because of ramifications of various state laws, Craftribute Art and Decor will return or will give acknowledgment for the sum (assuming any) gotten ahead of time by Craftribute Art and Decor from the offer of such Product that couldn't be conveyed to the buyer.

The User of this site should be required to enter a substantial telephone number while submitting a purchase request on the Website. By enrolling telephone number with Craftribute Art and Décor, Purchaser agree to be reached by Craftribute Art and Decor through telephone calls as well as SMS warnings, in the event of any request or shipment or conveyance related updates. Craftribute Art and Decor won't utilize user's own data to start any limited time telephone calls or SMS.

Article 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Craftribute.com and our proprietors, individual, his heirs, administrators, executors, legal representatives and permitted assigns of the Proprietor, the partners for the time being and from time to time of the firm, the survivor or survivors of them, their respective heirs, administrators, executors, legal representatives and permitted assigns, successors and assigns (as the case may be), the trustees from time to time of the trust, administrators, beneficiaries and the survivor or survivors of them, executors, legal representatives and permitted assigns (as the case may be) partners, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. The Designer / Artist certify, ratify and agree that the Craftribute Art and Decor shall not be responsible and liable for any copyright infringements committed by The Designer / Artist certify, and The Designer / Artist certify shall at all times indemnify Craftribute Art and Décor from any copyright infringements committed by The Designer / Artist and from any and all claims.

Article 15 -  APPLICATION OF INDIAN CONTRACT ACT

http://Craftribute.com or any service given by http://Craftribute.com may just be utilised or gotten to by such people who can frame legitimately restricting contracts under Indian Contract Act, 1872. Persons who are 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 including minors, persons of unsound mind, and undischarged insolvents are not eligible to use https://Craftribute.com. A minor is not allowed to access or register as a User or sell or purchase any items on https://Craftribute.com.

On the off chance that you represent and are enrolling as a business entity, by accepting the User Agreement you represent that such entity has sufficient authority under applicable law to enter into the User Agreement and you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement

 

Article 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law in India, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Article 17 - Registration and Communication

By enrolling on http://Craftribute.com, you voluntarily consent to enable http://Craftribute.com to reach you through any method of correspondence (Email/Chat/Telephone call) for any affirmation or administration related information for the request set by you. Any sort of legal implication raised, due to the incorrect nature of the details provided by you, http://Craftribute.com shall not be held liable and/or responsible for the same.

You coincide that your sole purpose behind enlisting or utilising http://Craftribute.com is to purchase or offer one of a kind Indian handicraft items on the http://Craftribute.com, every once in a while (that are allowed to be purchased and sold under pertinent law) and you should not utilize http://Craftribute.com for whatever other reason including for offering or purchasing items other than as specified above or items that are not permitted under material law to be sold or purchased by you in any way.

You consent to give genuine, exact and finish information while enrolling or for whatever other reason when incited to do as such on http://Craftribute.com. You are denied from misinterpreting/distorting your identity and you further agree not to represent yourself as another User or login/ register using the identity of any other person. You are responsible to keep up and quickly refresh the information given by you while enrolling or to some other reason on http://Craftribute.com to guarantee that the information given by you is valid, exact, present and complete at all circumstances. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to deduce that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to http://Craftribute.com in any manner whatsoever.

Dealer Registration: To be qualified to offer things on http://Craftribute.com, the User is required to independently enroll with http://Craftribute.com approved Payment Gateway office on its page on http://Craftribute.com. The vender should give finish points of interest of the Seller Bank Account as a piece of the http://Craftribute.com approved Payment Gateway Seller Registration or at a later date in lieu of or notwithstanding the first Seller's Bank Account.

Purchaser Registration: Other than being a User, there is no different enrollment prerequisite for purchasers. http://Craftribute.com approved Payment Gateway office is accessible to Buyers who hold a Valid Card or Valid Bank Account.

Electronic Communication: You consent to keep yourself updated with all information, data, information and communication relating to you made accessible on http://Craftribute.com. You further agree that your use of http://Craftribute.com or provision of any data or information including any correspondence (by email or otherwise) to or by the Company is through electronic records and you consent to receive communication from the Craftribute.com via electronic records which shall be deemed acceptable service of notice/ electronic record.

Article 18 – TERMINATION AND BREACH

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service shall be effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our solitary finding you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you shall remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Website (or any part thereof). Without limiting other remedies that the Craftribute may pursue, the Craftribute may at its sole discretion take such action as it deems fit including but not limited to cancellation of the transaction or payments made, limit your activity, immediately remove your information or listings, or end your listing, warn other Users of your actions, forthwith temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to Craftribute or initiate any legal action it may deem fit, particularly in the event:

  • You breach any of the provisions of this User Agreement including any of the rules and policies, documents, terms and conditions made thereunder which are incorporated therein by reference;
  • Any misuse of the https://Craftribute.com authorised payment gateway facility;
  • The https://Craftribute.com is unable to verify or authenticate any information provided by you;
  • The https://Craftribute.com believes that your actions may cause legal liability to the https://Craftribute.com, other Users or yourself.
  • No actions, omissions or decisions taken by the https://Craftribute.com shall waive any rights or claims that the https://Craftribute.com may have against the User.
  • No actions, omissions or decisions taken by the https://Craftribute.com shall waive any rights or claims that the Company may have against the User.
  • Any User that may have been suspended or blocked may not register or attempt to register with https://Craftribute.com or use https://Craftribute.com in any manner whatsoever until such time that such User is reinstated by the Company.
  • Notwithstanding the above, if you breach the User Agreement or the rules and policies and other documents incorporated therein by reference, the Company reserves the right to recover any amounts due and owed by you to the Company and to take strict legal action including but not limited to referral to the appropriate police or other authorities for initiating criminal or other proceedings against me.

Article 19 – DISPUTE RESOLUTION SYSTEM

In case of any grievance, objection or complaint on your part with respect to the Website, other Users, https://Craftribute.com authorised payment gateway facility or the Craftribute, including any complaints or enquiry about suspension, termination or blocking of your membership or right to use https://Craftribute.com, you should promptly raise such grievance or complaint with the designated Grievance Officer at sales@craftribute.com and provide him with all necessary information and/or documents to enable the Craftribute / Grievance Officer to resolve the issue. The name and contact details of the Grievance Officer is published on https://Craftribute.com as required under the provisions of the Information Technology Act, 2000 and the rules made thereunder.

If any dispute arises between you and the Craftribute during your use of https://Craftribute.com or the https://Craftribute.com authorised payment gateway facility or https://Craftribute.com Services or any service incidental to the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and/or https://Craftribute.com authorised payment gateway Agreement, or the rules, policies and documents incorporated therein by reference, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the Company whose decision shall be final. The place of arbitration shall be Thane. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language only.

Article 20 - GOVERNING LAW

This User Agreement and Terms and Conditions including all rules, policies and documents incorporated by reference shall be governed and construed in accordance with the laws of India and the Courts in Thane shall have exclusive jurisdiction.

This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Article 21 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules and regulations posted by us on this site or in respect to Craftribute.com constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the Craftribute.com.

Article 22 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at https://craftribute.com/terms.html. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the products and/or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Questions/Queries about the Terms of Service should be addressed to us at sales@craftrubute.com.