Cancellation & Returns

Order Cancellation

i. Orders with online payments: 
If your order has not been shipped, you will be able to cancel it by dropping us a mail @ sales@craftribute.com. Once confirmed, we will issue a coupon code of equivalent amount to your registered email ID in next 7 days, which you may use for purchases in next 6 months.

If you wish to cancel the order for which the merchandise is still in transit, we will recall the shipment and issue a coupon code equivalent to order amount after deducting the shipment charges to your registered email ID in next 7 dayswhich you may use for purchases in next 6 months.

ii. Orders with Cash on Delivery:
If your order has not been shipped, you will be able to cancel it. If the order has already been shipped, we request you to honour the commitment!

Returns
Merchandise once sold cannot be returned or replaced. However, if the product is not as per your order, we will offer replacement or refund.